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      How to Log in to UKG (Web Browser)

      These instructions are for logging into the UKG application via a web browser.

      A New Account Has Been Created

      • First, you will receive a welcome email from your company to your email address. The subject will be A New Account has been Created. If you didn't receive it, please check your spam folder.
      • In the email there will be a link to a login page,  your username and a temporary password. Click Login to open your company's portal URL. 

      Login

      • From the Login page, enter your username in the Username field. 
      • Enter your temporary password in the Password field.
      • Click Login

      Multi-Factor Authentication 

      • Next the Select Two-Factor Authentication Preferred Option Window appears. 
      • As an employee, you’ll have four options for MFA:  
        • Text message 
        • Voice 
        • Email 
          • Your email is already populated
        • Authenticator app  
          • If you select the authenticator app option, you will need to download an authenticator app, such as Google Authenticator or Microsoft Authenticator, to your mobile device. These apps are available in the Apple Store or Google Play Store. 
      • Select Next

      Authenticate Your Identity 

      • You will now need to receive a code to login to the system for the first time on any new device
        • Select from one of the available methods to authenticate your identity 
        • Click the Send (via method) button
        • Retrieve the code via your chosen method
          • the code is active for 15 minutes form the time it is generated. If you select Send multiple times, only the most recently generated code is active
        • Enter the code into the Enter Code field
        • Select the Enable Remember Me box
          • Selecting this checkbox allows the device or browser to be remembered for a specific amount of time. You will not be prompted to complete the two-factor authentication process until that amount of time has passed

      Change Password

      • Next you will be prompted to change your password
      • First enter your old password in the Old Password field
        • This will be the temporary password from your email
      • Then enter a new password in the New Password field
        • The new password must be 15-64 characters long
        • It must have:
          • At least 1 lower case letter
          • At least 1 upper case letter
          • At least 1 number
          • At least one special character
      • Then enter your new password again in the Confirmation field
      • Then click Next

      You are now logged in!!!